Terms of Service
Last Updated: May 12, 2026
Welcome to ifreshly.com. These Terms of Service ("Terms") constitute a legally binding agreement between iFreshly Digital LLC, a Texas limited liability company ("Company," "we," "us," or "our"), and you ("Client," "you," or "your"). By accessing our website or engaging our 1-1 consulting services, you agree to be bound by these Terms.
1. Scope of Services
iFreshly Digital LLC provides professional marketing consulting services. The specific scope, duration, and deliverables of the consulting engagement will be defined in a separate signed contract or Statement of Work (SOW).
2. Fees and Payment Terms
Monthly Invoicing: Services are billed monthly via invoice. Payment is due upon receipt or as specified on the invoice.
Use-it-or-Lose-it Policy: Consulting is provided based on a weekly allotment of hours. If the Client misses a scheduled session or fails to utilize their allotted hours within the designated week, the payment remains the same. Hours do not roll over to subsequent weeks or months.
No Refunds: All payments are final. iFreshly Digital LLC maintains a strict no-refund policy for all services rendered.
3. Term and Termination
Monthly Commitment: Contracts are ongoing monthly agreements unless a specific term length is defined in your SOW.
Notice Period: Clients wishing to terminate their agreement must provide thirty (30) days’ written notice prior to the next billing cycle.
Early Termination Fee: If the Client terminates a fixed-term contract before the expiration of the agreed-upon period, an Early Termination Fee will apply as specified in the individual Client contract.
4. Intellectual Property (IP)
Client Ownership: Upon payment in full, the Client shall own the copyright to specific custom deliverables created during the term (e.g., ad copy, custom graphics).
Company Retained Rights: iFreshly Digital LLC retains all rights to its pre-existing tools, proprietary methodologies, frameworks, and templates used during the consulting process.
Software Licenses: Access to any third-party software licenses provided by the Company may cease upon termination of services. At the Company’s discretion, such licenses may be transferred to the Client, subject to the software provider's terms and any applicable transfer fees.
5. No Guarantees of Results
The Client acknowledges that marketing is subject to external variables, including but not limited to market volatility, platform algorithm changes, and consumer behavior. iFreshly Digital LLC makes no guarantees, warranties, or representations regarding specific Return on Investment (ROI), conversion rates, or sales increases. All advice is provided as professional opinion based on industry experience.
6. Limitation of Liability
To the maximum extent permitted by Texas law, iFreshly Digital LLC’s total liability for any claim arising out of these Terms or our services shall not exceed the total amount paid by the Client to the Company during the one (1 ) month immediately preceding the event giving rise to the claim.
7. Governing Law and Venue
These Terms are governed by and construed in accordance with the laws of the State of Texas. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in the county where iFreshly Digital LLC is headquartered.
8. Modifications
We reserve the right to modify these Terms at any time. We will notify Clients of significant changes via email or a prominent notice on our website. Continued use of our services after such changes constitutes acceptance of the new Terms.
Contact Information
If you have any questions regarding these Terms, please contact:
iFreshly Digital LLC
Email: [email protected]
Website: www.ifreshly.com
Question
Whats is a fractional CMO?
Answer
A fractional Chief Marketing Officer (CMO) is a professional marketing leader that will work with your business on a part-time, limited engagement basis in order to provide expertise and guidance in creating, executing and managing a successful marketing strategy for your company for growth.
Depending on level of engagement your company can invest in, a Fractional CMO will assist in hiring, firing, and training employees, as well as vendors and contractors, to operate within your marketing budget.
Question
What are the benefits of hiring a fractional CMO for my cannabis business?
Answer
Hiring a fractional CMO provides an experienced professional for your team that focuses solely on your cannabis brand’s marketing needs. Your fractional CMO can help you increase customer engagement and build customer loyalty as well as create targeted campaigns to drive sales and growth.
Additionally, since your fractional CMO only works with your cannabis business part-time, you can save money by not having to pay full time salary and benefits!
Question
How can a fractional CMO help my cannabis business grow?
Answer
Your fractional CMO can be instrumental in helping your cannabis business grow by developing and implementing solid and effective strategies surrounding market research, targeting your ideal customer profile, driving target audiences to products or services, accurately tracking KPIs (Key Performance Indicators) for campaigns and tangible and intangible progress towards goals.
Your fractional CMO can help your business grow by developing a content strategy around relevant topics, understanding how SEO works within the cannabis industry, utilizing paid advertising channels effectively (taking into consideration compliance, and avoiding account deactivations/suspensions, and compiling effective analytics reports and crafting creative solutions to challenges encountered along the way.
Question
How can a fractional CMO help my cannabis business grow?
Answer
Your fractional CMO can be instrumental in helping your cannabis business grow by developing and implementing solid and effective strategies surrounding market research, targeting your ideal customer profile, driving target audiences to products or services, accurately tracking KPIs (Key Performance Indicators) for campaigns and tangible and intangible progress towards goals.
Your fractional CMO can help your business grow by developing a content strategy around relevant topics, understanding how SEO works within the cannabis industry, utilizing paid advertising channels effectively (taking into consideration compliance, and avoiding account deactivations/suspensions, and compiling effective analytics reports and crafting creative solutions to challenges encountered along the way.
Question
How do I know if a fractional CMO is right for my cannabis business?
Answer
Consider your unique needs for your business – what type of experience do you need from someone filling this role? Do you need someone that’s able to make decisions to help guide and make critical decisions for your team? Do you need someone that has specifically worked with cannabis businesses before, and does your budget allow for the experience? What level of flexibility do you require from them each quarter, or month-to-month depending on projects or tasks that might suddenly come up? Understanding these prerequisite for your cannabis business will allow you to assess whether hiring a fractional CMO is right for your business or not.
Question
How do I find a fractional CMO for my cannabis business?
Answer
Finding a fractional CMO that’s a good fit for your regulated business starts with researching agencies or consultants that specialize in providing this type of service with experience working within the industry. Once you’ve identified some potential candidates it’s important to interview each one so that they understand exactly what you’re looking for.
Start by asking questions about their past experiences with creating strategies and their understanding of key marketing metrics such as customer life time value (LTV), and measuring brand loyalty. This will enable you to select the right candidate based on their expertise, credentials as well as overall fit, and most critically, their personality match with your team & company mission statement and values
Question
What should I look for in a fractional CMO for my cannabis business?
Answer
When selecting a fractional Chief Marketing Officer for your cannabis business there are several attributes that should be taken into consideration: extensive knowledge in developing & implementing successful strategies; strong analytical skills; understanding of digital technologies and obstacles in implementation of certain technologies; familiarity with customer data tracking & able to use that data efficiently, for maximum results and return on your investment.
You’ll want to find a creative problem solver, a great communicator who understands people; good leadership qualities (ability to work with your team members from different backgrounds to help reduce employee turnover); ability to collaborate & work well under pressure; deep legacy and compliance knowledge within the sector/industry; and someone with passion driven initiatives – someone who really ‘owns’ their work product/output etc, and actually cares about the impact each business has on the community and industry as a whole.
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